If you are in the Minneapolis area in October, come see my presentation:
Nonverbal Communication’s Impact On Mediation: Connecting Research With What Practitioners Actually Say & Do
Nonverbal communication is a topic often discussed, either in-depth or casually; however for the first time, research will be shared that combines the story-telling aspect of mediators nonverbal communication knowledge and preferences with specific data. The result is detailed information on how mediators build trust, develop rapport, and present a professional image. Additionally, learn about mediators’ preferences in regards to room arrangements and appearance. Finally, learn how to apply this information through the METTA acronym: Movement, Environment, Touch, Tone, & Appearance.
See the full schedule for the conference and more information [HERE].