METTA- An Easy Way To Remember Nonverbal Communication

Posted by on Mar 3, 2011 | 4 Comments

The METTA Model is something I developed as an easy to remember way all the various nonverbal communication elements that are involved in any interaction.

Perhaps it is due to my law enforcement background where it seems every program, event or training has an acronym, it is from that mindset I created an acronym to help you.

Movement- Body language is usually the term most associated with nonverbal communication.  Learn all about certain gestures, facial expressions and posture give critical information that either can confirm or contradict what is being said.

Environment- Perhaps easily overlooked or glanced over, the environment distance, location, time, and room display all can have serious consequences of the work you do.  Interesting research will be shared that will open your perspective.

Tone- The old saying of “It’s not what you say but how you say it” still applies.  Important tools such as validating, reflecting and re-framing will be explored through the nonverbal context.

Touch- Do you shake the hands of those you work with?  Does it matter if the person is the same or opposite sex?

Appearance- The majority of your first impression is made before you speak so how you look can put you on the road to success (or failure) based on your outfit.  Appearance includes what you wear, accessories and adornments.

I hope this helps!


  1. Lane Lydick
    March 21, 2011

    I’ve been absent for a while, but now I remember why I used to love this web site. Thanks , I’ll try and check back more frequently. How frequently you update your site?

  2. gun safe reviews
    March 24, 2011

    Is there something wrong with the stylesheet here? Everything looks white and I can barely read the page?

    • Jeff Thompson
      March 26, 2011

      is it for every page? I have not had any issues with anyone else? The text is a dark shade of gray.

  3. Andrew Paligy
    September 10, 2011

    A round of applause for your article post.Really looking forward to read more. Really Cool.


Leave a Reply