Perhaps it is due to my law enforcement background where it seems every program, event or training has an acronym, it is from that mindset I created an acronym to help you.
Movement- Body language is usually the term most associated with nonverbal communication. Learn all about certain gestures, facial expressions and posture give critical information that either can confirm or contradict what is being said.
Environment- Perhaps easily overlooked or glanced over, the environment distance, location, time, and room display all can have serious consequences of the work you do. Interesting research will be shared that will open your perspective.
Tone- The old saying of “It’s not what you say but how you say it” still applies. Important tools such as validating, reflecting and re-framing will be explored through the nonverbal context.
Touch- Do you shake the hands of those you work with? Does it matter if the person is the same or opposite sex?
Appearance- The majority of your first impression is made before you speak so how you look can put you on the road to success (or failure) based on your outfit. Appearance includes what you wear, accessories and adornments.
I hope this helps!