In Negotiation Environment Matters, Cookies Matter

In Negotiation Environment Matters, Cookies Matter

Apr 16, 2014 | No Comments

Image from buttercream-bakehouse.com As I progress (I think I am progressing at least!) with my PhD on nonverbal communication, I wanted to share a snippet from an earlier version as I move towards completing the research.  As part of my research, I designed the METTA acronym to raise awareness of the importance of the role […]

Active Listening Techniques of Hostage Crisis Negotiators

Active Listening Techniques of Hostage Crisis Negotiators

Nov 9, 2013 | No Comments

Active listening is arguably one of the most important set of skills a person must successfully employ while interacting with someone when there is something you are trying to achieve. This can include negotiating a contract, salary, sale or purchase of a house, or it can involve trying to resolve a dispute amongst friends or […]

Prezi Presentation: 10 Mistakes of Hostage & Crisis Negotiators

Prezi Presentation: 10 Mistakes of Hostage & Crisis Negotiators

Oct 25, 2013 | No Comments

I recently gave a presentation at Columbia University Conference on 10 Mistakes Law Enforcement Hostage and Crisis Negotiators Have Made & How You Can Avoid Them. Grounded in research, the presentation also offers methods these negotiators utilize to avoid the mistakes while I also offered examples on how everyone can apply them to their lives […]

10 Mistakes Crisis & Hostage Negotiators Can Make (& How You Can Avoid Them)

10 Mistakes Crisis & Hostage Negotiators Can Make (& How You Can Avoid Them)

Sep 24, 2013 | No Comments

Come join me! “10 Mistakes Crisis & Hostage Negotiators Can Make (& How You Can Avoid Them)” Facilitator: Jeff Thompson, Research Fellow, Columbia University Law School; PhD candidate, Griffith University Law School A crisis and hostage negotiator is a law enforcement conflict resolution expert who applies their skills in situations that are tense, (potentially) volatile, and […]

Association For Conflict Resolution Conference

Association For Conflict Resolution Conference

Jul 8, 2013 | No Comments

If you are in the Minneapolis area in October, come see my presentation: Nonverbal Communication’s Impact On Mediation: Connecting Research With What Practitioners Actually Say & Do Jeff Thompson Nonverbal communication is a topic often discussed, either in-depth or casually; however for the first time, research will be shared that combines the story-telling aspect of […]

Mimicry & Mirroring Can Be Good… Or Bad

Mimicry & Mirroring Can Be Good… Or Bad

Sep 9, 2012 | No Comments

Can mimicry and mirroring another person’s action while interacting with them increase rapport being developed and as a result them liking you? Could it have an adverse effect and contribute to them having a negative perception of you? The answer is; as with many research studies in nonverbal communication, is it depends! Mimicry can have […]

Thin Slices & First Impressions

Mar 26, 2012 | No Comments

Thin slice methodology is an important term to understand when it comes to wanting to be effective communicators, especially with nonverbal cues and elements.  Firstly, let me be clear that the term ‘thin slice’ has nothing to do with the width of a slice of pizza! No- NOT this type of ‘slice’! What thin slice […]

Nonverbal Communication Tips With Negotiations & Everyday Life on ABC Radio

Nonverbal Communication Tips With Negotiations & Everyday Life on ABC Radio

Mar 24, 2012 | No Comments

Jeff Thompson is Trevor Jackson’s guest on ABC Gold Coast (91.7 FM, Australia) morning show. Jeff shares tips on being aware of your own body language, other people’s body language and all the present nonverbal communication elements that are involved during interactions. This includes negotiations, mediations, other professional interactions as well as during your social […]

CPR on ABC Gold Coast Radio

CPR on ABC Gold Coast Radio

Mar 14, 2012 | No Comments

Click above and listen to my recent talk on the great ABC Gold Coast Radio morning radio show hosted by Nicole Dyer.  We discuss my recent workshop at Robina Hospital where I shared my CPR acronym (Charisma, Professionalism, and Rapport) and how it can not only help doctors and nurses but everyone interested in having […]

CPR: Charisma, Professionalism & Rapport on the Gold Coast, Australia

CPR: Charisma, Professionalism & Rapport on the Gold Coast, Australia

Mar 11, 2012 | No Comments

For those of you that joined me (okay, it’s for those who didn’t either), here’s a quick recap of the talk I gave at Robina Hospital in the Bond University Education and Research Centre (read about the event here). CPR is a an acronym that can help physicians during their interactions with patients as well as […]