Body Language, Negotiating & Haggling

Body Language, Negotiating & Haggling

Oct 13, 2013 | No Comments

Of course nonverbal communication communication has a role in every interaction, we all know that, right? Enjoy this article in today’s WSJ on the art of haggling. Snippet: Rosella says she occasionally deals with sellers who are “horribly offended” when she tries to bargain. She’ll apologize. Her intent isn’t to hurt their feelings, so she’s […]

Can A Golden Bridge Help Stop The Government Shutdown?

Can A Golden Bridge Help Stop The Government Shutdown?

Oct 4, 2013 | No Comments

Build a golden-what? What does a bridge, no less a ‘golden’ one, have to do with mediation and negotiation? Well, the term is from William Ury’s book, Getting Past No [here at Amazon and many others]. Building a golden bridge refers to making sure you have satisfied and overcome the the four common obstacles to an agreement: involving them […]

Presidents’ Obama & Putin Body Language

Presidents’ Obama & Putin Body Language

Jun 19, 2012 | No Comments

Here’s a quick review of the body language between both American President Obama and Russian President Putin.  Firstly, the video was very limiting and I had to rely on what was provided by ABC (US) World News Tonight [watch the segment here].  The short segment is introduced by host Diane Sawyer and she quickly  let’s […]

Experience is Not Expertise in Nonverbal Communication

Experience is Not Expertise in Nonverbal Communication

Jan 30, 2012 | No Comments

10,000 hours.  That is the amount frequently cited as the number hours it requires to be an expert in something.  Malcolm Gladwell is arguably the most famous person for bringing this comment to the mainstream in his book The Outliers, however many people have referred to it in their books as well.  Joseph T. Hallinan mentions […]

Metaphors & Boredom

Metaphors & Boredom

Dec 5, 2011 | No Comments

Have a look at my latest blog posting at PsychologyToday.com on metaphors.  I invite conflict resolution practitioners to check it out from the lens of the work you do.  If you are  guiding people through conflict and disputes, are you aware of the metaphors you use?  Are you aware of the metaphors they use? Do […]

Tips On Building Rapport

Tips On Building Rapport

Dec 2, 2011 | No Comments

Here are some of the tips from the talk I had on 2 December with Nicole Dyer of ABC Gold Coast radio that will air Monday, 5 December. Ways to build rapport, develop trust, and look professional: Eye gaze Open-handed gestures positive tone direct body orientation forward leaning and straight posture body language congruent with the […]

GOP Debate: Gingrich Makes a ‘Point’!

GOP Debate: Gingrich Makes a ‘Point’!

Oct 13, 2011 | No Comments

The GOP debate once again provided many body language and nonverbal communication cues ranging from Newt Gingrich’s pointing, to repressed smiles from Rick Santorum, and alternatives to finger pointing to stress the importance of their comments. Jeff Thompson and fellow nonverbal communication specialists, Dawn Sweet and Maggie Pazian offer their expert analysis.Read More

Nonverbal Communication Is More Than Just Dots!

Nonverbal Communication Is More Than Just Dots!

Sep 27, 2011 | No Comments

Have a look at my new article at Semionaut.net. It gives a brief introduction to what semiotics is and how someone interested in nonverbal communication can benefit from using the semiotic analysis method I created. Here is a preview: …Just because you are unaware of all nonverbal communication elements does not mean they do not […]

Many Cups of Tea in Glasgow

Many Cups of Tea in Glasgow

Sep 24, 2011 | No Comments

There is a famous book titled “Three Cups of Tea” and it tells the story of an American man and his many journeys to Pakistan to build schools for children.  The tea reference is to the custom of having tea while communicating with others.  This occurred during lively discussions, friendly and informal talks, and during […]

Join Me: Live On Radio September 13th, 8pm est.

Join Me: Live On Radio September 13th, 8pm est.

Sep 12, 2011 | No Comments

Listen LIVE Sept 13th at 5:00 pm PST/ 7:00 pm CST/ 8:00 pm EST atBlogTalkRadio. Call in at: (347) 324-3591 Listen online [HERE] From Texas Conflict Coach: Body Language and gestures are fun to talk about yet also have a significant impact during our interactions with others. As conflict and communication specialists, it is important for […]